Terms & conditions

Terms for using Golden Coast Labs.

These Terms & Conditions govern access to this website, the research catalog, customer accounts, and order requests.

Important: These general terms are not a substitute for advice from a lawyer familiar with your business, products, customers, and jurisdiction.

1. Acceptance and eligibility

By accessing this website or submitting an order request, you agree to these Terms & Conditions and the Research Use Disclaimer. You must be at least 21 years old and able to enter a binding agreement. You are responsible for complying with the laws and institutional rules that apply to your location and research program.

2. Research-use-only catalog

Products and product information are presented only for legitimate, non-clinical laboratory research. Products are not offered for human or veterinary consumption, diagnosis, treatment, prevention, dosing, injection, or administration. You may not use the website or its materials to support an unlawful or prohibited use.

3. Product information and documentation

Product names, descriptions, research context, images, pricing, and documentation are provided for informational purposes and may change. A research description does not establish efficacy, safety, regulatory approval, or suitability for a particular experiment. Documentation is available only when identified on the applicable product page or provided by support.

4. Orders, pricing, and payment

A cart submission is a request, not acceptance of an order. An order becomes accepted only when Golden Coast Labs confirms it. We may correct errors, request additional information, limit quantities, or decline an order where permitted by law. Prices, shipping charges, payment methods, and promotion terms are shown during the order flow and may change before confirmation.

5. Accounts and security

Provide accurate account and shipping information and keep your password confidential. You are responsible for activity under your account. Never send passwords, private keys, seed phrases, or other credentials through support messages or order notes.

6. Shipping, returns, and support

Shipping and return information is described on the Shipping page and Returns page. Do not return materials without written instructions. Contact support promptly with your order number if an issue occurs.

7. Intellectual property and website use

Website text, design, logos, images, and other content belong to Golden Coast Labs or its licensors. You may access the site for lawful personal or organizational research purchasing purposes, but may not copy, scrape, misuse, or interfere with the site or its security controls.

8. Disclaimers and limitation of liability

To the fullest extent permitted by law, the website and catalog are provided on an “as available” basis without guarantees that the site will be uninterrupted or error-free. Golden Coast Labs is not responsible for losses caused by misuse, unauthorized account access, inaccurate information supplied by a customer, or use outside the stated research purpose. Nothing in these terms excludes a right or remedy that cannot legally be excluded.

9. Changes and contact

We may update these terms by posting a revised version on this page. Questions should be sent to [email protected].